Shipping policy

Shipping Policy

Order Processing

  • In-stock: usually dispatched within 1–3 business days.

  • Made-to-order / bespoke: dispatched within 5–16 business days from order confirmation.

  • After dispatch you will receive a confirmation e-mail with a tracking number.

Shipment Insurance

  • All parcels valued over CZK 5,000 are automatically insured for their full value during transit (domestic & international).

  • If your parcel is damaged or lost, please contact info@antonielecher.com immediately — every case is handled individually and without delay.

Shipping & Rates

Carrier rates may change. Prices below are indicative; the final shipping cost is calculated at checkout based on destination, parcel size/weight, and current carrier tariffs.

Czech Republic (indicative)

  • Zásilkovna — pickup point / home delivery: CZK 99–129, delivery 2–5 business days

  • PPL / DPD — home delivery: CZK 119–169, delivery 1–3 business days

  • Czech Post — “Cenné psaní”: CZK 150–190, delivery 2–5 business days

  • Studio pickup — Jánský vršek, Prague 1: Free (by appointment)

European Union (indicative)

  • Courier (DPD/GLS etc.): € 8–19, delivery 3–7 business days

Outside EU / Worldwide (indicative)

  • Courier / postal (DHL/EMS etc.): $ 23–50, delivery 5–14 business days

The exact carrier options and price will appear at checkout after you enter your delivery address.

Local Delivery (Prague)

Local delivery within Prague is available by agreement. Availability and price will be confirmed based on address and timing.

Studio Pickup

Free studio pickup (Jánský vršek, Malá Strana, Prague 1) by appointment. I will confirm the pickup time by e-mail once your order is ready.

Duties & Taxes for International Orders

International shipments may be subject to duties, VAT and import fees charged by the destination country. These costs are paid by the recipient.

Tracking & Support

Tracking may take up to 48 hours to activate after dispatch.
If your parcel within CZ has not arrived within 5 business days of the dispatch confirmation (or within a reasonable timeframe for international), please e-mail info@antonielecher.com with your name and order number.

Returns, Damage & Loss

  • Returns: unused items in original condition can be returned within 14 days of delivery; I refund the order amount minus return shipping.

  • Damage / loss in transit: refund or replacement is issued after the carrier’s investigation is completed; for insured parcels I will claim the full value in your favour.